Profiles In Leadership - Taking The Right Steps

a model for turning crises into opportunities for growth and advancement within organizations. Resource: Hall, K. R., Greene, J., Subramanian, R., & Tichenor, E. (2021). Starbucks and HMSHost: addressing discrimination across organizational boundaries. The CASE Journal , 17 (6), 910-937.

Practical Steps for Thoughtful Decision-Making

To make thoughtful and informed decisions,

leaders can adopt the following practices:

1. Define the Decision : Clearly articulate the problem or opportunity you are addressing and what you hope to achieve. 2. Gather Data and Input : To understand the issue comprehensively, seek relevant information, consult experts, and involve stakeholders. 3. Evaluate Options : Consider multiple courses of action and weigh their potential benefits, risks, and alignment with organizational goals. 4. Use a Decision-Making Framework : Apply structured frameworks, such as a SWOT analysis or decision matrix, to guide your evaluation process. 5. Communicate Transparently : Share the reasoning behind your decision with those affected, fostering trust and buy-in.

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