Profiles In Leadership - Taking The Right Steps

TABLE OF CONTENTS

INTRODUCTION …………………………………………… .. …..5

CHAPTER 1: FOUNDATIONS OF LEADERSHIP – THE PRICE OF ENTRY ………………….……………………….9

CHAPTER 2: VISION AND VALUES – THE NORTH STAR ……………………………………………..17

CHAPTER 3: RELATIONSHIPS ARE EVERYTHING – BUILDING TRUST AND INFLUENCE ……………………....25

CHAPTER 4: CULTURE IS KEY – NO INSTANT SOLUTIONS …………………………………...43

CHAPTER 5: COMMUNICATION – THE ART OF LISTENING AND CLARITY ………………….51

CHAPTER 6: DECISION MAKING – THE WEIGHT OF RESPONSIBILITY ………………………...61

CHAPTER 7: FOUNDATIONS OF LEADERSHIP – THE PRICE OF ENTRY ………………………………………..73

CHAPTER 8: NAVIGATING CHANGE – STEADY HANDS IN TURBULENT TIMES …………………85

CHAPTER 9: ACCOUNTABILITY – OWNING OUTCOMES ………………………………………..97

CHAPTER 10: RESILIENCE – THE LONG GAME ……………………………………………109

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